Mobile411™ Privacy Policy

We are committed to protecting your privacy. The following information is to help registered and unregistered users and visitors (collectively "Users" or "You") understand how we collect, use, disseminate and safeguard the information you provide to us while accessing and using our mobile applications and services (collectively, "Services").

Your use of the Services and any personal information you provide remain subject to the terms of this Privacy Policy and our Terms of Use.

Customers and policymakers perceptions of privacy have changed over time and will continue to do so. Changes in technology can also influence these changes. Laws may be modified accordingly. We will regularly examine - and update, if necessary – this privacy policy.

Collected Information

V-ENABLE collects personal information when you register through our websites or Services. When you register, we may ask for information such as your name, email address, gender, age, ZIP code, or other personal information. In addition, V-ENABLE automatically receives and records information on our server logs from your browser or your device, including IP address, cookie information, phone number and the pages/links you requested and visited. We collect, maintain and use information you give us as necessary to enhance and provide quality service and products.

This Privacy Policy applies to our use of "Personally Identifiable Information"; that is, information about individual customers. Information that does not reveal a customer's identity is not Personally Identifiable Information. Personally Identifiable Information and Non-Personally Identifiable Information are collectively referred to in the Privacy Policy as "Collected Information."

  1. You may provide certain Personally Identifiable Information to V-ENABLE directly and privately, such as telephone number and email address ("Personally Identifiable Information"), when choosing to register at the Services, using the Services, participating in contents, promotions, or surveys, or subscribing to any newsletters or other distribution lists. Such Personally Identifiable Information is protected under this Privacy Policy. 
    When You use your cellular telephone or other wireless device to send, store, receive, or access material, through your wireless network carrier, we may collect information, which may contain Personally Identifiable Information and/or Non-Personally Identifiable Information.
  2. Cookies. When you visit or use any of our websites, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that identifies your web browser. You can set your web browser to refuse cookies. However, if you do so, some features of the Services or the overall Services may not function properly.
  3. Log Files. When you register with our Services, our servers automatically record certain information that your web browser and/or your device send. These server logs may include information such as your IP address, browser type and language, number of clicks, pages viewed and the order of those pages, the amount of time spent on particular pages, the type of device you are using and the date and time you are using the Services.
  4. If you chose to receive emails from V-ENABLE, we may send you emails describing updates or Services. if you do not want to receive future emails from us, you can contact us at contactus@v-enable.com

Use Of Collected Information

Collected Information is used to operate, maintain, and provide to you the features and functionality of the Services. We may use your Personally Identifiable Information for administrative purposes, such as notifying you of major changes in Services and news, or for other customer service purposes. We use Collected Information, such as anonymous use data, cookies, and IP addresses, to improve the quality and design of the Services and to create new features and Services by storing, tracking, and analyzing your preferences and trends.

We use Non-Personally Identifiable Information for purposes such as: (a) to monitor the effectiveness of our marketing campaigns; (b) monitor aggregate metrics such as total number of visitors and traffic; (c) market our Services to advertisers, mobile carriers, and other third parties.

Is My Information Ever Disclosed?

V-ENABLE does not rent, sell, or share personal information about you with other people or non-affiliated companies except under the following circumstances:
We may provide Collected Information to our subsidiaries, affiliated companies, carriers, or others so such parties can, among other things: (i) process such information on our behalf, (ii) use the information to offer greater functionality through the Services, and provide you with additional product and service ads, and (iii) communicate these ads to You.
In order to describe our Services to prospective partners, advertisers and other third parties we may disclose aggregate user information. We share Non-Personally Identifiable Information (such as anonymous use data) with third parties to assist them in understanding our Services, including Users' use of our Services and the success of advertisements and promotions. 

We reserve the right to disclose Collected Information that V-ENABLE believes is appropriate or necessary if we believe that such action is appropriate to comply with state and federal laws or respond to a court order, law enforcement request or demand, subpoena, or search warrant or to establish or exercise our legal rights or defend against legal claims, protect the security or integrity of our Services, and to exercise or protect the rights, property, or personal safety of V-ENABLE, our Users or others. We may share Collected Information in order to investigate, prevent, or take action regarding suspected or actual illegal activities, including but not limited to, fraud, potential threats to public safety or the physical safety of any person, violations of our Terms of Use, or as otherwise permitted by law.

Third Parties

V-ENABLE may allow other companies to serve advertisements through the Services. If you respond to such ads, the advertisers may automatically receive your information to measure the effectiveness of their advertisements. If You provided any other information, including Personally Identifiable Information, at one of our partner websites or in response to an ad, they may have access to such information. Similarly, Services may be provided through a variety of mobile carriers. Partners' and Mobile carriers' use of User information provided by You are governed by the individual partners' or mobile carriers' privacy policies, not our Privacy Policy. V-ENABLE is not responsible for content or privacy policies of other companies or their compliance with such policies. We recommend that you review their content and policies.

Information Security & Confidentiality

V-ENABLE protects your information by using industry-standard encryption technologies when transferring and receiving consumer data. We have put in place physical, electronic, and managerial procedures to provide data security on our Services. We take precautions to protect your Personally Identifiable Information and other data from loss, misuse or alteration and to safeguard and secure the data you provide online. While we strive to protect such information after it arrives at our Services, we cannot guarantee the security of any information that is being transmitted over the Internet. As a result, You provide such information at your own risk. To further attempt to protect the security of the information from hackers who may find ways to infiltrate our Services, email messages are encrypted, making the reading of these messages difficult.

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Children’s Privacy

Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect Personally Identifiable Information on the Services submitted by persons under 13 years of age. If you are under 13 years of age, then please do not submit any information to the Services at any time or in any manner. 

We believe that parents should supervise their children's online activities and also consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. We adhere to the Children's Online Privacy Protection Act of 1998. Parents can help by spending time online with their children and monitoring their online use. Please help us protect your child's privacy by instructing them never to provide personal information on the Services.

Guidelines and Standards

We are committed to our guidelines and standards and prohibit any content from our websites or Services that contain ads or links to content that: 

  • Is inappropriate, obscene, defamatory, libelous, slanderous, profane, indecent or unlawful;
  • Infringes or misappropriates third party intellectual property rights;
  • Constitutes “hate speech”, whether directed at an individual or a group, and whether based upon the race, sex, creed, national origin, religious affiliation, sexual orientation or language of such individual or group;
  • Promotes or contains viruses, worms, corrupted files, cracks or other materials that are intended to or may damage or render inoperable software, hardware or security measures of V-ENABLE, V-ENABLE’s websites, any of its partners or partners’ websites or any third party;
  • Facilitates or promotes gambling, or the sale or use of liquor, tobacco products or illicit drugs or any other illegal activity; or
  • Facilitates, promotes or forwards illegal contests, pyramid schemes or chain letters.

International Users

The Services are hosted in the United States and is intended for and directed to Users in the United States. 

Merger or Bankruptcy

In the event that we are acquired by or merged with a third party entity, we reserve the right to transfer or assign all Collected Information as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy or similar situation, we may not be able to control how your information is treated, transferred, or used.

Changes and Updates

We may update or modify this Privacy Policy from time to time. Any such updates or modifications shall be effective immediately upon posting on our site. Your continued use of the Services constitutes your agreement to this Privacy Policy and any current revisions. Please refer back to this page often for the latest information.

Contact Us

If you have any questions or concerns about this Policy, or if you feel that we are not following the stated Policy, you may contact us at:

V-ENABLE, Inc
10052 Mesa Ridge Ct, Suite 102
San Diego, CA 92121
Phone: 858-824-1888
Fax: 858-824-1889

Or by email at contactus@v-enable.com